About the Author (vii) | About the Illustrator (ix) | About the Technical Reviewer (xi) | Acknowledgments (xiii) | Introduction (xv) Bab 1 - 6: 1. 104 Driscoll Avenue (1) | 2. Codes and Crises (11) | 3. Figures and Icons (21) | 4. Divided We Stand (35) | 5. Patterns and Problems (41) | 6. Garbage In ? Garbage Out (49) Bab 7 - 11: 7. Teasing Out the Answers (59) | 8. Solutions by Design (63) | 9…